Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2743

LatestTicket

CreatedAt

3/25/2021 1:38:12 PM

UpdatedAt

4/1/2023 9:23:29 AM

Subject

Leak letter

Description

Affidavit provided by consumer dated 30/08/2020<div>leak credit adjustment done for 201910-201912, av 15kl</div><br/><b>Journal Number</b>: [916225]

Priority

Disposition

30

ConversationType

3

Parent

Account

2417

OpenedBy

AssignedTo

17

Region

3

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-25T13:38:15.009Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-15T06:34:55.832Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:02:12.575Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:02:31.797Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:03:24.006Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-19T07:10:09.147Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

6

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3