Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 2730
LatestTicket
CreatedAt: 3/25/2021 12:11:52 PM
UpdatedAt: 10/24/2021 7:53:21 AM
Subject: no valid query details submitted
Description: no valid query details submitted<br/><b>Journal Number</b>: [BJ71830862]
Priority
Disposition: 4
ConversationType: 3
Parent
Account: 2405
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:57:13.022Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T10:05:21.071Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-11T13:19:47.456Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-11T13:19:57.177Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:52:10.225Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:53:21.305Z"}]
CreatedBy
UpdatedBy
Category: 9
Subcategory: 123
CreatedBy1
UpdatedBy1: 18
ResolvedAt: 10/24/2021 7:53:21 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
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Updator: 18