Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2724
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LatestTicket
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CreatedAt
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3/25/2021 10:37:44 AM
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UpdatedAt
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6/30/2022 12:24:39 PM
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Subject
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Six months policy
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Description
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Please assess account for six months policy for period 2014/07-2020/10
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2399
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OpenedBy
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AssignedTo
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75
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-25T10:37:46.767Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:48:36.109Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:49:02.801Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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18
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ResolvedAt
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6/30/2022 12:24:39 PM
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Thread
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134122
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ResolvedBy
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7
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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7