Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2715
LatestTicket
CreatedAt
3/25/2021 9:29:09 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
WATER QUERY
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query</td> </tr></tbody></table><br/><b>Journal Number</b>: [bj714656952]
Priority
Disposition
24
ConversationType
3
Parent
Account
2389
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-25T09:29:34.238Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-13T08:36:26.511Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:37:53.720Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:39:00.776Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-27T10:30:49.507Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-27T10:31:29.302Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
15
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15