Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2705
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LatestTicket
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CreatedAt
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3/25/2021 8:29:58 AM
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UpdatedAt
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11/27/2021 9:11:31 AM
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Subject
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6 Months Policy
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Description
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Kindly assess a Six Months Policy for the period 201708-202009
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2383
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OpenedBy
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AssignedTo
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74
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-25T08:30:22.851Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:17:51.793Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T07:18:06.412Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-27T09:07:14.253Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-27T09:08:11.441Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-27T09:09:48.674Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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10
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ResolvedAt
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11/27/2021 9:11:31 AM
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Thread
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ResolvedBy
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172
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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10