Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2705
LatestTicket
CreatedAt
3/25/2021 8:29:58 AM
UpdatedAt
11/27/2021 9:11:31 AM
Subject
6 Months Policy
Description
Kindly assess a Six Months Policy for the period 201708-202009
Priority
Disposition
27
ConversationType
3
Parent
Account
2383
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
10
ResolvedAt
11/27/2021 9:11:31 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10