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CreatedAt
3/25/2021 7:56:36 AM
UpdatedAt
11/2/2021 6:31:49 AM
Subject
high consumption - plumbers letter submitted
Description
A Pool And Spa Specialist fixed leak in pool on December 2020. The supporting document was submitted.<br/><b>Journal Number</b>: [880207]<br/><b>Journal Amount</b>: [-R10,734.56]
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11/2/2021 6:31:49 AM
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