Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 2694
LatestTicket
CreatedAt: 3/25/2021 7:36:16 AM
UpdatedAt: 7/21/2021 10:04:45 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2372
OpenedBy
AssignedTo: 7
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-25T07:36:17.955Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:57:40.074Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T10:04:46.142Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 10:04:45 AM
Thread
ResolvedBy: 7
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14