Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2688
LatestTicket
CreatedAt: 3/24/2021 1:50:32 PM
UpdatedAt: 7/21/2021 10:04:00 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2368
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T13:50:58.783Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:58:04.283Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T10:03:56.281Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 10:04:00 AM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14