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IsOpen
Customer
2686
LatestTicket
CreatedAt
3/24/2021 1:39:33 PM
UpdatedAt
10/30/2021 10:14:22 AM
Subject
Six months policy
Description
Please assess account for six months policy<br/><b>Journal Number</b>: [BJ71439570]
Priority
Disposition
24
ConversationType
3
Parent
Account
2366
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4
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23
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1
SubQueryType
95
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History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T13:39:59.185Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T12:46:14.728Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:14:04.767Z"}]
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UpdatedBy
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1
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101
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15
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WasCreatedByCustomer
HasIvrcall
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15