Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2684

LatestTicket

CreatedAt

3/24/2021 1:30:56 PM

UpdatedAt

8/30/2021 11:52:34 AM

Subject

Six months policy

Description

Please assess account for six months policy<div><br></div><div>6 MONTHS POLICY JOURNAL PROCESSED</div><br/><b>Journal Number</b>: [826811]

Priority

Disposition

27

ConversationType

3

Parent

Account

2365

OpenedBy

AssignedTo

12

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T13:31:22.728Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-04-16T09:22:35.022Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-04-16T09:23:40.280Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-08-05T10:48:01.220Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T10:46:44.419Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T07:47:00.607Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T08:17:10.161Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T11:50:28.207Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

8/30/2021 11:52:34 AM

Thread

ResolvedBy

12

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3