Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2676
LatestTicket
CreatedAt: 3/24/2021 12:46:12 PM
UpdatedAt: 8/7/2021 9:25:28 AM
Subject: Late Termination
Description: Kindly do a late termination for this account .<div>ownership not changed indigent account opened.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2357
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-24T12:46:38.963Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:23:00.064Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T09:23:38.798Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt: 8/7/2021 9:25:28 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12