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LatestCall
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IsOpen
Customer
2669
LatestTicket
CreatedAt
3/24/2021 12:02:55 PM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
6 Months Policy
Description
Kindly assess a 6 Months Policy for the Period 201903-202009<br/><b>Journal Number</b>: [BJ71071815]
Priority
Disposition
24
ConversationType
3
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Account
2351
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2
Department
23
QueryType
1
SubQueryType
95
Escalation
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History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-24T12:03:21.369Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-28T09:40:39.471Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T12:33:29.658Z"}]
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UpdatedBy
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1
Subcategory
101
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UpdatedBy1
18
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WasCreatedByCustomer
HasIvrcall
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18