Details

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EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
2664
LatestTicket
CreatedAt
3/24/2021 11:06:33 AM
UpdatedAt
11/20/2021 11:15:05 AM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY ADJUSTED&nbsp;<div>JOURNAL NUMBER: 851418</div><br/><b>Journal Number</b>: [BJ71851418]
Priority
Disposition
24
ConversationType
3
Parent
Account
2348
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T11:06:59.400Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T12:24:42.516Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T09:36:47.386Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-11-20T11:14:10.996Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
15
ResolvedAt
Thread
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WasCreatedByCustomer
HasIvrcall
Creator
Updator
15