Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2653

LatestTicket

CreatedAt

3/24/2021 9:54:26 AM

UpdatedAt

9/7/2022 12:28:18 PM

Subject

Six months policy

Description

Please assess account for six months policy<div><br></div><div>SIX MONTHS POLICY ADJUSTED&nbsp;</div><br/><b>Journal Number</b>: [051392]<br/><b>Journal Amount</b>: [-R3,068.66]

Priority

Disposition

27

ConversationType

3

Parent

Account

2337

OpenedBy

AssignedTo

11

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T09:54:53.371Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T12:11:32.194Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-27T09:10:51.130Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

15

ResolvedAt

9/7/2022 12:28:13 PM

Thread

124726

ResolvedBy

3

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3