Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2647

LatestTicket

CreatedAt

3/24/2021 9:31:17 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

Six months policy

Description

Please assess account for six months policy<br/><b>Journal Number</b>: [BJ71880189]

Priority

Disposition

27

ConversationType

3

Parent

Account

2334

OpenedBy

AssignedTo

11

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T09:31:44.386Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-14T10:44:55.492Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T11:30:31.733Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3