Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

234

LatestTicket

CreatedAt

7/19/2020 9:53:36 AM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

Water Query

Description

<br/><b>Journal Number</b>: [908293]

Priority

Disposition

24

ConversationType

3

Parent

Account

345

OpenedBy

6

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

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CreatedBy

UpdatedBy

Category

1

Subcategory

111

CreatedBy1

UpdatedBy1

56

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

6

Updator

56