Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2636
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LatestTicket
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CreatedAt
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3/24/2021 8:45:38 AM
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UpdatedAt
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10/14/2021 11:40:47 AM
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Subject
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High consumption
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Description
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High consumption billed in October 2020<div>Journal Done</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2326
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OpenedBy
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AssignedTo
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75
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1214
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T08:46:04.840Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:24:44.265Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:31:38.706Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:58:35.306Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:40:18.508Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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10/14/2021 11:40:47 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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17