Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2636
LatestTicket
CreatedAt
3/24/2021 8:45:38 AM
UpdatedAt
10/14/2021 11:40:47 AM
Subject
High consumption
Description
High consumption billed in October 2020<div>Journal Done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2326
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1214
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T08:46:04.840Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:24:44.265Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:31:38.706Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T09:58:35.306Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T11:40:18.508Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
10/14/2021 11:40:47 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17