Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer
2625
LatestTicket
CreatedAt
3/24/2021 7:51:50 AM
UpdatedAt
11/11/2022 12:01:55 PM
Subject
Leak letter
Description
Plumbers letter provided by consumer dated 15/11/2020 and filed<div><br></div><div>Reported on w.w&nbsp; 749460</div><div><br></div><br>
Priority
Disposition
30
ConversationType
3
Parent
Account
2316
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T07:52:18.288Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T10:42:55.875Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-21T10:03:26.193Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:52:42.846Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:53:22.937Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3