Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2623
LatestTicket
CreatedAt
3/24/2021 7:44:10 AM
UpdatedAt
11/14/2021 8:19:18 AM
Subject
Leak letter
Description
Leak affidavit provided by consumer dated 01/12/2020<div><br></div><div>need new reading send to wayne ,</div><div><br></div><div>need current reading to do adjustment.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2314
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-24T07:44:36.232Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T07:51:18.365Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-21T07:22:26.329Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:51:04.202Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:52:19.735Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-14T08:18:59.956Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/14/2021 8:19:18 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17