Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2621
LatestTicket
CreatedAt
3/24/2021 7:36:27 AM
UpdatedAt
4/1/2022 11:24:08 AM
Subject
water query
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query </td> </tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
2312
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1211
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-03-24T07:36:30.154Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-02T10:10:31.014Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:43:38.346Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:45:31.771Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:46:25.248Z"},{"op":"R","uid":"204","un":"lulamamv","dt":"2022-04-01T07:06:33.005Z"},{"op":"R","uid":"205","un":"zovuyod","dt":"2022-04-01T11:24:09.034Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
18
ResolvedAt
4/1/2022 11:24:08 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18