Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2616
LatestTicket
CreatedAt: 3/23/2021 1:39:12 PM
UpdatedAt: 7/21/2021 10:00:05 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2308
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-23T13:39:40.241Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T08:19:15.609Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:59:46.497Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:59:58.808Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 10:00:05 AM
Thread
ResolvedBy: 5
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14