Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2610
LatestTicket
CreatedAt
3/23/2021 1:19:09 PM
UpdatedAt
1/19/2023 10:50:41 AM
Subject
Leak letter
Description
BCMM water works fixed the leak so an e-mail is provided as proof<div><br></div><div>There is no record on repairs done by Waterworks on Emis and no e-mail as referred to above has been received.</div><div>No contact number on the system either.</div><div><br></div><div>Query closed as consumer to provide more information for further assessment<br><div><br></div><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2304
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-23T13:19:37.277Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:37:16.004Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:26:29.839Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
7/2/2022 10:42:48 AM
Thread
141642
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3