Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2611
LatestTicket
CreatedAt
3/23/2021 1:19:00 PM
UpdatedAt
8/19/2022 8:24:15 AM
Subject
water query 6 month policy
Description
&nbsp;water query 6 month policy<div>Duplicate query no 29956<br><table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"><colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"></colgroup><tbody></tbody></table></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2303
OpenedBy
AssignedTo
4
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
8/19/2022 8:24:15 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12