Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2598
LatestTicket
CreatedAt: 3/23/2021 12:41:56 PM
UpdatedAt: 11/12/2021 10:41:24 AM
Subject: water query 6 month policy
Description: water query 
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2291
OpenedBy
AssignedTo: 14
Region: 4
Department: 23
QueryType: 77
SubQueryType: 67
Escalation
EscalationCron
History: [{"op":"R","uid":"14","un":"asandag","dt":"2021-03-23T12:42:00.004Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T07:28:36.556Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-17T11:49:20.525Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-12T10:41:24.460Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 113
CreatedBy1
UpdatedBy1: 4
ResolvedAt: 11/12/2021 10:41:24 AM
Thread
ResolvedBy: 14
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 4