Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2593

LatestTicket

CreatedAt

3/23/2021 12:10:24 PM

UpdatedAt

11/14/2021 10:31:12 AM

Subject

Six Months Policy

Description

Kindly assess 6 Months Policy for the period 2018/01 to 2020/08<div>-indigent subsidy write offs</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2286

OpenedBy

AssignedTo

74

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-23T12:10:52.107Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:15:54.465Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T11:16:28.915Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:28:40.551Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

13

ResolvedAt

11/14/2021 10:31:12 AM

Thread

ResolvedBy

172

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13