Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2581
LatestTicket
CreatedAt
3/23/2021 10:23:25 AM
UpdatedAt
11/10/2021 10:11:48 AM
Subject
water query
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query </td> </tr></tbody></table>
Priority
Disposition
27
ConversationType
3
Parent
Account
2276
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-03-23T10:23:27.963Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T07:30:26.907Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T08:10:02.998Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T07:34:47.919Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-19T07:53:35.253Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:31:53.405Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:33:05.076Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:34:00.060Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T12:46:39.204Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-10T10:10:29.710Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
4
ResolvedAt
11/10/2021 10:11:48 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4