Details

EscalationLevel
LatestCall
LatestChat
LatestSms
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LatestFax
Campaign
IsOpen
Customer: 2569
LatestTicket
CreatedAt: 3/23/2021 9:41:18 AM
UpdatedAt: 7/21/2021 9:51:00 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 11
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-23T09:41:45.964Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T08:24:18.053Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:03:27.092Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:51:00.841Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:51:00 AM
Thread
ResolvedBy: 11
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14