Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2568
-
LatestTicket
-
-
CreatedAt
-
3/23/2021 9:41:04 AM
-
UpdatedAt
-
3/28/2022 7:08:29 AM
-
Subject
-
WATER QUERY SIX MONTHS POLICY
-
Description
-
WATER QUERY SIX MONTHS POLICY<br/><b>Journal Number</b>: [BJ71830816]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
2265
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
77
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-23T09:41:06.356Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-11T13:19:06.114Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:19:41.827Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:23:23.735Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T10:23:44.676Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
18
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
18