Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2567
-
LatestTicket
-
-
CreatedAt
-
3/23/2021 9:33:39 AM
-
UpdatedAt
-
3/28/2022 7:23:36 AM
-
Subject
-
LEAK ON METER
-
Description
-
100% CR LEAKING IN THE METER FOR LONG TIME<div><br></div><br/><b>Journal Number</b>: [459895]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
2263
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
49
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"18","un":"lindan","dt":"2021-03-23T09:33:41.974Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-18T12:40:20.082Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-01T13:44:55.095Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T10:27:12.949Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-07-05T10:27:48.787Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
49
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
4