Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2560
-
LatestTicket
-
-
CreatedAt
-
3/23/2021 9:11:20 AM
-
UpdatedAt
-
8/30/2021 10:24:21 AM
-
Subject
-
high water consumption
-
Description
-
There was high water consumption in 2020/12/24<div>debt written off</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2259
-
OpenedBy
-
-
AssignedTo
-
101
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
1189
-
History
-
[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-03-23T09:11:23.623Z"},{"op":"R","uid":"199","un":"siphokazin","dt":"2021-03-23T09:18:42.197Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-03T10:23:45.768Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T10:22:02.847Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
67
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
8/30/2021 10:24:21 AM
-
Thread
-
-
ResolvedBy
-
199
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
6