Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2542
LatestTicket
CreatedAt: 3/23/2021 8:15:41 AM
UpdatedAt: 6/7/2022 12:15:32 PM
Subject: LATE TRMINATION
Description: LATE TERMINATION<br/><b>Journal Amount</b>: [65379.75]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2244
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 77
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-03-23T08:15:43.117Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-25T08:43:40.680Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:28:22.081Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:32:28.287Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 18
ResolvedAt: 6/7/2022 12:15:13 PM
Thread
ResolvedBy: 2
WasCreatedByCustomer
HasIvrcall
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Updator: 2