Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2526
LatestTicket
CreatedAt: 3/19/2021 12:43:16 PM
UpdatedAt: 10/13/2021 9:06:44 AM
Subject: Late termination pls transfer all service to the new owner
Description: Late termination
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2233
OpenedBy
AssignedTo: 14
Region: 2
Department: 23
QueryType: 77
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"14","un":"asandag","dt":"2021-03-19T12:43:18.766Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-08T11:42:48.425Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-08-15T11:41:19.489Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:03:52.329Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 10/13/2021 9:06:44 AM
Thread
ResolvedBy: 14
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17