Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
2525
LatestTicket
CreatedAt
3/19/2021 12:30:53 PM
UpdatedAt
10/29/2021 9:22:59 AM
Subject
Six Months Policy
Description
Please apply Six Months Policy for the period 2018/12 to 2020/02
Priority
Disposition
27
ConversationType
3
Parent
Account
2231
OpenedBy
AssignedTo
74
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-19T12:30:55.710Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:07:34.076Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:08:31.792Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T08:12:50.400Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:19:32.749Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:22:23.470Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:22:54.519Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
4
ResolvedAt
10/29/2021 9:22:59 AM
Thread
119146
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4