Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2525
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LatestTicket
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CreatedAt
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3/19/2021 12:30:53 PM
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UpdatedAt
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10/29/2021 9:22:59 AM
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Subject
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Six Months Policy
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Description
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Please apply Six Months Policy for the period 2018/12 to 2020/02
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2231
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OpenedBy
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AssignedTo
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74
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-19T12:30:55.710Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:07:34.076Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T09:08:31.792Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T08:12:50.400Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:19:32.749Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:22:23.470Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-29T09:22:54.519Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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4
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ResolvedAt
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10/29/2021 9:22:59 AM
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Thread
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119146
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ResolvedBy
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172
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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4