Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2523
LatestTicket
CreatedAt: 3/19/2021 12:27:33 PM
UpdatedAt: 7/21/2021 9:45:42 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-19T12:27:35.735Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:06:20.807Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:45:41.787Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:45:42 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
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Updator: 14