Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2515
LatestTicket
CreatedAt
3/19/2021 9:34:23 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
late termination 201912-202012
Description
late termination 201912-202012<br><b>Journal Number</b>: [470527]<div>medical aid account.</div><div><br></div><div><br></div><div><b><u>RESPONSE FROM QRC</u></b></div><div>Dog tax reversed, journal authorised 202106.</div><div>medical aid account active, consumer to consult with billing department.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2227
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
173