Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2509
LatestTicket
CreatedAt: 3/19/2021 8:51:56 AM
UpdatedAt: 7/21/2021 9:45:03 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2222
OpenedBy
AssignedTo: 4
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-03-19T08:51:58.803Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:06:48.215Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:45:02.617Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:45:03 AM
Thread
ResolvedBy: 4
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14