Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2495
-
LatestTicket
-
-
CreatedAt
-
3/19/2021 7:36:26 AM
-
UpdatedAt
-
8/7/2021 9:42:31 AM
-
Subject
-
Six months policy
-
Description
-
Please assess account for six months policy for period between 2018/10 -2020/07<div><br></div><div>account written off, no adjustment due.</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2215
-
OpenedBy
-
-
AssignedTo
-
75
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-19T07:36:28.731Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T09:42:55.956Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
95
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
8/7/2021 9:42:31 AM
-
Thread
-
-
ResolvedBy
-
173
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
6