Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2492
-
LatestTicket
-
-
CreatedAt
-
3/19/2021 7:24:01 AM
-
UpdatedAt
-
3/28/2022 7:10:22 AM
-
Subject
-
Six months policy
-
Description
-
Please assess account for six months policy for period between 2019/03 - 2020/01<br/><b>Journal Number</b>: [BJ71439780]
-
Priority
-
-
Disposition
-
24
-
ConversationType
-
3
-
Parent
-
-
Account
-
2213
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-19T07:24:03.935Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:24:36.342Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:24:55.673Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:11:47.069Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:25:07.314Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
15
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
15