Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2489
LatestTicket
CreatedAt
3/18/2021 12:58:59 PM
UpdatedAt
2/12/2022 8:16:48 AM
Subject
void
Description
<table border="0" cellpadding="0" cellspacing="0" width="770" style="border-collapse: collapse;width:578pt"> <colgroup><col width="770" style="mso-width-source:userset;mso-width-alt:24640;width:578pt"> </colgroup><tbody><tr height="21" style="height:15.75pt"> <td height="21" class="xl65" width="770" style="height:15.75pt;width:578pt">Query is being voided as no details of query were logged, query was logged only as "Log Query" with no category</td> </tr> <tr height="21" style="height:15.75pt"> <td height="21" class="xl66" width="770" style="height:15.75pt;width:578pt">selected . New query to be logged with full information fo query </td> </tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
2210
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-03-18T12:59:01.357Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-06-07T06:53:55.421Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T06:52:28.225Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:15:35.303Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:17:08.380Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:22:26.777Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:14:25.304Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-12T07:59:20.857Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-12T08:16:48.695Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
18
ResolvedAt
2/12/2022 8:16:48 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
18