Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2477
-
LatestTicket
-
-
CreatedAt
-
3/18/2021 10:50:28 AM
-
UpdatedAt
-
4/12/2022 9:47:18 AM
-
Subject
-
Apply six months policy
-
Description
-
Please assess account from 2018/10/24- 2020/11/30<div><br></div><div>6 MONTHS POLICY JOURNAL PROCESSED </div><br/><b>Journal Number</b>: [826805]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2203
-
OpenedBy
-
-
AssignedTo
-
10
-
Region
-
4
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T10:51:02.099Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T10:43:30.534Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T07:18:51.668Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-08T07:44:05.895Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T12:09:44.902Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
95
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
4/12/2022 9:47:18 AM
-
Thread
-
-
ResolvedBy
-
10
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
3