Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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219
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LatestTicket
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CreatedAt
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7/13/2020 11:37:00 AM
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UpdatedAt
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10/14/2021 7:11:51 AM
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Subject
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Log Query
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Description
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OVER READ DONE
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Priority
-
-
Disposition
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27
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ConversationType
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3
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Parent
-
-
Account
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331
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OpenedBy
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39
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AssignedTo
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39
-
Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-14T07:11:18.472Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
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CreatedBy1
-
-
UpdatedBy1
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11
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ResolvedAt
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10/14/2021 7:11:51 AM
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Thread
-
-
ResolvedBy
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39
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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39
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Updator
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11