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CreatedAt
3/18/2021 10:41:08 AM
UpdatedAt
11/26/2022 7:13:17 AM
Subject
Six months policy
Description
Please assess account for six months policy for period between 2018/09 -2020/03<div><br></div><div>QRC RESPONSE: Query Closed<br></div><div>Back charged period of 2018-2020 does not qualify as calculation results in a debit.&nbsp;<br></div><div>Consumer to advise whether they had any leaks repaired as consumption averaged 91kl&nbsp;</div>
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27
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3
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2201
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4
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23
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95
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-18T10:41:10.646Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:01:29.903Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T08:02:12.180Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:10:45.427Z"}]
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ResolvedAt
11/26/2022 7:13:17 AM
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