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2468
LatestTicket
CreatedAt
3/18/2021 9:48:08 AM
UpdatedAt
11/14/2021 10:00:36 AM
Subject
high water consumption
Description
high water consumption on the Feb 2020 statement charged on the old meter.<div><br></div><div>-account in order</div>
Priority
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27
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3
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2196
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96
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2
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23
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77
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67
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History
[{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-18T09:47:47.669Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T06:59:58.669Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T07:54:01.180Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-29T12:08:05.433Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-29T12:24:38.637Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:58:25.146Z"}]
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1
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112
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UpdatedBy1
13
ResolvedAt
11/14/2021 10:00:36 AM
Thread
ResolvedBy
180
WasCreatedByCustomer
HasIvrcall
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13