Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2464
LatestTicket
CreatedAt: 3/18/2021 9:36:18 AM
UpdatedAt: 5/27/2021 4:22:28 AM
Subject: Statement
Description: Statement 
Priority
Disposition: 4
ConversationType: 3
Parent
Account: 2195
OpenedBy
AssignedTo: 74
Region: 4
Department: 23
QueryType: 12
SubQueryType: 75
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T09:36:52.393Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T09:42:15.957Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T09:42:56.902Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T09:43:05.241Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-18T09:43:29.556Z"}]
CreatedBy
UpdatedBy
Category: 12
Subcategory: 75
CreatedBy1
UpdatedBy1
ResolvedAt: 5/27/2021 4:22:28 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 172