Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2453
LatestTicket
CreatedAt
3/18/2021 8:03:58 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Six months policy
Description
Please assess account for six months for period between 2019/03 - 2020/10<div>journal processed for 20200424 period</div><br/><b>Journal Number</b>: [826750]
Priority
Disposition
27
ConversationType
3
Parent
Account
2189
OpenedBy
AssignedTo
6
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-18T08:04:00.249Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T08:10:53.869Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T11:28:19.101Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3