Details

EscalationLevel
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LatestChat
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IsOpen
Customer: 2457
LatestTicket
CreatedAt: 3/18/2021 7:54:30 AM
UpdatedAt: 11/14/2021 10:05:38 AM
Subject: WATER
Description: The was a double charge on the water it was charge on the old meter and the new meter Journal Done
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2187
OpenedBy
AssignedTo: 96
Region: 2
Department: 23
QueryType: 1
SubQueryType: 99
Escalation
EscalationCron
History: [{"op":"R","uid":"180","un":"khanyan","dt":"2021-03-18T07:54:32.862Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:48:48.853Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T10:04:23.524Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 50
CreatedBy1
UpdatedBy1: 17
ResolvedAt: 11/14/2021 10:05:38 AM
Thread
ResolvedBy: 180
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 17