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2441
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CreatedAt
3/17/2021 1:00:59 PM
UpdatedAt
4/12/2022 9:42:39 AM
Subject
Six months policy
Description
Please assess account for six months policy for the period between 2018/10 - 2020/07<br/><b>Journal Number</b>: [BJ71439546]
Priority
Disposition
24
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3
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2178
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4
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23
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1
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95
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History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-17T13:01:34.931Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T07:33:28.169Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-23T07:34:30.085Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-10-30T10:14:47.044Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-14T09:01:38.896Z"}]
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101
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15
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HasIvrcall
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15