Details
Conversation
EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
214
LatestTicket
CreatedAt
7/12/2020 8:47:07 AM
UpdatedAt
2/21/2023 8:41:28 AM
Subject
6 month policy
Description
6 month policy to be adjusted and assessed.<br><b>Journal Number</b>: [bj71826761]<div><br></div><div>QRC Response - account benefited from indigent subsidy write offs</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
326
OpenedBy
10
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:54:43.819Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T08:26:37.387Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/21/2023 8:41:27 AM
Thread
142979
ResolvedBy
13
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
10
Updator
13