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0
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213
LatestTicket
CreatedAt
7/12/2020 6:51:22 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
6 month policy
Description
6 month policy to be adjusted and assessed.<div>6 months policy done 20200727</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
325
OpenedBy
10
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10
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2
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23
QueryType
1
SubQueryType
95
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History
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1
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101
CreatedBy1
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6
ResolvedAt
4/12/2022 9:47:18 AM
Thread
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10
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HasIvrcall
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10
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6