Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2399
LatestTicket
CreatedAt: 3/16/2021 1:07:07 PM
UpdatedAt: 3/28/2022 6:35:04 AM
Subject: H/C
Description: High consumption on account
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2142
OpenedBy
AssignedTo: 5
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1129
History: [{"op":"R","uid":"5","un":"ivanh","dt":"2021-03-16T13:07:09.497Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T10:02:17.170Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-08-04T10:08:58.821Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-16T10:05:46.565Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 113
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 3/28/2022 6:35:04 AM
Thread
ResolvedBy: 5
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13